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Podcast 087

Revision #3, 4/27/2010 1:25 AM
121.98.167.252: "Up to 3m16s"
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Podcast 087

Revision #4, 4/27/2010 1:43 AM
121.98.167.252: "Up to 6m34"
Tags: (None)

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Atwood: Skype doesn't do multi-cast video

Spolsky: Seriously? It's like you can't even...

Atwood: Only point-to-point

Cartaino: Really

Atwood: Yeah

Cartaino: I'm surprised

Atwood: We knew that from the VC call remember?

Spolsky: Ah, I dunno, I've never had video before. Wait, why does it say "Missed conference call"? Oh cos that was the other computer. I got Skype logged on to two computers. I got a whole new setup this week. Hey welcome to the StackOverflow Podcast X... X... X... X...

Atwood: 87 maybe?

Spolsky: No this is the special, it's like the special edition, it's like we've broken the inter-regnum.

Atwood: Oh, it's kind of like when the Eagles got back together

Spolsky: Heh heh heh, or like the [?] concert in Central Park

Atwood: That's right, I believe the title was "Hell Freezes Over"

Spolsky: The Eagles one?

Atwood: Yeah

Spolsky: Yeah. Err, that's good, that's a good one. Pigs flying is another good one. Why are they making all that noise in the kitchen? Hold on. We have with us in the audience today the special guest Robert Cartaino. Have we ever announced to the public at large?

Atwood: No, not yet, but we will, we want to, we will. He's gonna... I'm gonna... yeah... it's in the works. By the time this podcast is published it should be known.

Spolsky: Excellent plan. Robert is the new Community Manager, although I dunno what title we're going to put on his business card for StackOverflow Inc.

Cartaino: I've been putting Community Coordinator on. I don't know if that's apt, but it seems to work for now. 

Spolsky: Coordinator? OK. Alright, coach, team leader, contessa. I always say any title you think is appropriate you can have. 

Cartaino: I guess my role today is to laugh at Joel's jokes, so...

Spolsky: ...Jeff doesn't have to.

Cartaino: Yeah.

Atwood: Joel's jokes are too subtle sometimes, I don't actually... I don't actually get them until like afterwards when I'm listening to the podcast.

Spolsky: Like "Contessa - BWHA HA HA!"

Cartaino: You just have to splice them back in as an effect.

Atwood: That's right, we need a laugh track.

Spolsky: I will sometimes do that in the post-edit, post-production, I'll take Jeff's and I'll move them to other places.

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Cartaino: edit me!

Atwood: Skype doesn't do multi-cast video

Spolsky: Seriously? It's like you can't even...

Atwood: Only point-to-point

Cartaino: Really

Atwood: Yeah

Cartaino: I'm surprised

Atwood: We knew that from the VC call remember?

Spolsky: Ah, I dunno, I've never had video before. Wait, why does it say "Missed conference call"? Oh cos that was the other computer. I got Skype logged on to two computers. I got a whole new setup this week. Hey welcome to the StackOverflow Podcast X... X... X... X...

Atwood: 87 maybe?

Spolsky: No this is the special, it's like the special edition, it's like we've broken the inter-regnum.

Atwood: Oh, it's kind of like when the Eagles got back together

Spolsky: Heh heh heh, or like the [?] concert in Central Park

Atwood: That's right, I believe the title was "Hell Freezes Over"

Spolsky: The Eagles one?

Atwood: Yeah

Spolsky: Yeah. Err, that's good, that's a good one. Pigs flying is another good one. Why are they making all that noise in the kitchen? Hold on. We have with us in the audience today the special guest Robert Cartaino. Have we ever announced to the public at large?

Atwood: No, not yet, but we will, we want to, we will. He's gonna... I'm gonna... yeah... it's in the works. By the time this podcast is published it should be known.

Spolsky: Excellent plan. Robert is the new Community Manager, although I dunno what title we're going to put on his business card for StackOverflow Inc.

Cartaino: I've been putting Community Coordinator on. I don't know if that's apt, but it seems to work for now. 

Spolsky: Coordinator? OK. Alright, coach, team leader, contessa. I always say any title you think is appropriate you can have. 

Cartaino: I guess my role today is to laugh at Joel's jokes, so...

Spolsky: ...Jeff doesn't have to.

Cartaino: Yeah.

Atwood: Joel's jokes are too subtle sometimes, I don't actually... I don't actually get them until like afterwards when I'm listening to the podcast.

Spolsky: Like "Contessa - BWHA HA HA!"

Cartaino: You just have to splice them back in as an effect.

Atwood: That's right, we need a laugh track.

Spolsky: I will sometimes do that in the post-edit, post-production, I'll take Jeff's and I'll move them to other places in the podcast.

Cartaino: Ah, so now we nailed it.

Atwood: No, I don't think Joel does that. So let me talk briefly about why Robert is a member of the team. I think this fits well with we're going to get heavily into StackExchange 2.0 today and what that's about. Hopefully a lot of Q&A about that ideally. But certainly one thing we've learned with StackOverflow and SuperUser and ServerFault is that the software part is - I don't want to say it's trivial, because it's not - software is what we do - but that ends up being the easier part of the challenge. The real challenge in building community is the sociological and urban planning aspects of like how do you have a community that doesn't blow up, people don't kill each other.

Spolsky: Or even worse - that nobody goes to because they can't, because they don't care enough.

Atwood: Or it's a ghost town and nobody cares and there's litter all over the streets. I mean these are urban planning problems and I think that's what... If we've gotten good at anything, it's not like compiling code, it's hopefully that we've figured out, at least for some kinds of community, not for every community in the world, but for some kind of communities, we've come up with a new tool, a screw-driver or pipe-wrench or whatever fits, that seems to work really well. The software does part of it, but the growing community part of it, that's what StackExchange 2.0 is all about, it's like how do you put rules and guidelines around, how do I build a community of people interested in topic X? And that is what we're looking at and that is why Robert is going to be so pivotal because he's doing sociology basically. He's helping us work out what's working and what's not working.

Spolsky: More like social work than sociology.

[Laughter]

Cartaino: Anthropology

Spolsky: Your job, Robert is to find the homeless guy who's also crazy and probably has cancer and get him help for all his problems. 

[More laughter]

Spolsky: Even though he doesn't want to be helped and he's blabbing on about something about the Kennedys.

Atwood: Well, when we were in New York, Joel, there was some guy that came into a store, followed us, that was yelling at us because he felt like we were taking pictures of him.

[Joel sniggers]

Spolsky: So, question: Were you taking pictures of him?

Atwood: No, we weren't

Spolsky: Just checking

Atwood: The guy had some issues obviously.

Spolsky: Yeah.

Atwood: That does actually happen, you joke about it, but that actually happened to us in New York City, so that was kinda weird. I also want to emphasise that Robert is, indeed, technical. I don't think we'll ever hire anybody for the company that isn't fairly deeply technical. Robert is a programmer like us, but, I think, Robert, you have a pretty deep background in some of this stuff, right? Like you've been doing, since the BBS days.

Cartaino: Yeah, I've been, I wrote my first BBS, I didn't write the first one, but I did write the first successful one. So I have a pretty low-level understanding of, you know, what it takes to get one of these systems [?] and databases working and that sort of thing. I hope I can bring some of that experience or at least pass it on to customers when they ask for crazy features that I just know aren't doable always, so 

Spolsky: Speaking of crazy features...

Cartaino: Yeah, you know, people ask for things, but you know, sometimes it's just not practical

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Cartaino: edit me!